Operations and Technology

Over the past 30 years information technology has had an increasing presence in the operational side of most businesses. At the same time, approaches to the organisation of work and the management of people have changed and developed. Debate exists today around the role that information should play in operations. Some argue that IT can …

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People and Technological Change

People in organisations today often experience efforts to achieve change: http://www.youtube.com/watch?v=__IlYNMdV9E&feature=player_embedded Today's managers are usually expected to achieve change that will improve the performance of their organisations but this has not always been the case: The following video provides a short introduction to change management: http://www.youtube.com/watch?v=3Jk6clmMycI&feature=player_embedded In this week of the course we look at …

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